Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Strava segments appear synced, but not appearing during ride
- Quentin
- July 08, 2020 20:39
0 votes 0 comments
Problem with battery Answered
- René
- July 07, 2020 18:31
0 votes 1 comment
activity uploading Answered
- Sandy Fleming
- July 06, 2020 22:55
0 votes 3 comments
Map Answered
- Hunt Barrows
- July 04, 2020 12:26
0 votes 1 comment
Karoo not uploading activity to Karoo dashboard or Strava Answered
- Martin Sejer Kirk Bersabé
- June 29, 2020 07:15
- Edited
0 votes 1 comment
No download possible in offline map section Answered
- Kristof Spruyt
- June 28, 2020 19:16
- Edited
0 votes 1 comment
Wrong distane on latest firmware Answered
- Johannes
- June 28, 2020 03:46
0 votes 1 comment
0.0km total distance route Answered
- William Smith
- June 21, 2020 20:08
0 votes 1 comment
Wrong distance after pause Answered
- Ruud Broeks
- June 21, 2020 07:35
1 vote 1 comment
Flat lining heart rate with Wahoo Tickr Ant+ Answered
- Martin Barker
- June 12, 2020 09:20
0 votes 1 comment
Segmentos Answered
- Nuno Costa
- June 11, 2020 10:59
0 votes 1 comment
auto pause + no speed track Answered
- Bram Van Veirdegem
- June 10, 2020 12:05
0 votes 3 comments
Hammerhead Route dashboard Answered
- Nick Postma
- June 09, 2020 06:37
0 votes 4 comments
Activity can't be uploaded after battery drained Answered
- KG Lee
- May 31, 2020 12:32
0 votes 2 comments
Problem with coming home function. Answered
- Peter Larsson
- May 31, 2020 11:04
0 votes 1 comment
Strava-Speed-Graph (Analysis) has huge jumps since recently Answered
- Tobias Zeh
- May 27, 2020 11:10
- Edited
4 votes 6 comments
Forget bike after upload of activity Answered
- Thomas Egrelius
- May 22, 2020 08:23
2 votes 4 comments
Workout bug - not fixed with today's update Answered
- David Cushman
- May 22, 2020 00:29
0 votes 2 comments
Wi-fi button bug in the curtain Answered
- Maks By
- May 20, 2020 21:31
0 votes 1 comment
Importing a TCX File Answered
- Ian Cowden
- May 20, 2020 02:39
0 votes 3 comments
Imported routes Answered
- Marcel
- May 16, 2020 12:30
0 votes 2 comments
Can't Sync Live Segments Answered
- James Langlands
- May 15, 2020 15:07
0 votes 11 comments
My Hammerhead will not start a ride Answered
- Mark Williams
- May 11, 2020 09:37
0 votes 4 comments
Distance-cycling Answered
- Darran Stewart
- May 10, 2020 16:11
0 votes 1 comment
Dashboard map, OCM? Answered
- Simon Smidt
- May 09, 2020 15:57
0 votes 3 comments
retrieve accidentally deltede activity Answered
- Christoph Mouton
- May 08, 2020 19:13
0 votes 5 comments
New Profile setup Answered
- Paul Cooper
- May 08, 2020 12:14
0 votes 5 comments
Live segments sync Answered
- Jordi Kleinloog
- May 07, 2020 17:57
4 votes 16 comments
Auto-Pause Answered
- Glen Piper
- May 07, 2020 17:25
0 votes 2 comments
Unable to upload an activity to Strava Answered
- Erik Nijland
- May 07, 2020 17:14
4 votes 17 comments

Tips & Troubleshooting

Explore the Knowledge Base and FAQs

KAROO - FAQs

Warranty & Returns - FAQs

Didn't find what you were looking for?