Troubleshooting New Firmware

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Terence Mac Donald

• February 22, 2021 12:12

Can you fix this glitch in the next update,  actual speed not showing where average speed is.

 

 

 

 

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  Reginald Brown

  • February 22, 2021 13:57

  Are you using a speed sensor or GPS? I use an ANT+ speed sensor and don't have this issue (though I don't display average speed either).

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  Ali

  • February 23, 2021 07:54

  Hi Terence, yes, this is on our radar for a fix in the next 2-3 updates. As of now, try to unpair and re-pair the sensors.

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  Terence Mac Donald

  • February 23, 2021 14:39

  Unpair the internal GPS ???

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  Gordon Moore

  • February 23, 2021 16:40

  I think he meant the speed sensor :smiling

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  Ali

  • February 24, 2021 07:53

  Hi Terence, yes, I meant the speed sensor. Sorry for missing out on specific. Thanks @Gordon :)

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  Terence Mac Donald

  • February 24, 2021 08:25

  I have only connected HR strap + Cadence Meter 

  no speed sensors other then internal GPS

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  Ali

  • February 24, 2021 08:39

  Terence, interesting. It should not happen with the GPS, and seems to be connected with the data flow in the rideApp, coming from sensors. This requires a bug fix and already logged with the team.

  This sounds similar to what is described here: https://support.hammerhead.io/hc/en-us/community/posts/1260801675410-Speed-and-mileage-issues-on-start-up-?page=1#community_comment_1260802780550

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  Terence Mac Donald

  • February 28, 2021 13:13

  Interesting Note, on different profile actual speed IS showing

  **this was before I activated the Feb 25th firmware update **

   

  only external device connected is the HR strap from Polar
  

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