Battery problem with karoo 1

Answered

Follow

Finn Ekelund

• March 15, 2021 05:56

I have been very happy with my 1, but now I can only drive for 1 hour and 20 min from 100% to 0%. Is this the last update that has done it. Is something unhappy right now .Finn Ekelund

0

• 

  Ali

  • March 15, 2021 07:00

  Hi Finn, we do not see any wide reports of unusual battery drain on this release version, also the analytics looks good. This seems to be isolated to your unit. Could you please try the battery calibration followed by a factory reset?

  Here are some steps to recalibrate the battery fuel gauge:

  1. Let the battery die (run to flat. you can start a desk ride and let the battery drain completely)
  2. Power back on
  3. Repeat  power-on attempts until it will not turn on (doesn't even show boot animation - 0%)
  4. Charge to 100% WITHOUT powering on the Karoo (generally at least 6 hrs, dep. on battery)
  5. Once at 100% THEN power it on.

  0

  Comment actions Permalink
• 

  Mentor Jasari

  • April 04, 2021 22:29
  • Edited

  I have the same problem. Did you fix battery issue?

  0

  Comment actions Permalink
• 

  Finn Ekelund

  • April 05, 2021 05:50

  Hej
  jeg har foretaget en fabriksindstilling og tømt batteriet helt for strøm. Skal på tur onsdag, så jeg skal se, om det har hjulpet

  0

  Comment actions Permalink
• 

  Mentor Jasari

  • April 11, 2021 06:57

  Hey, did you try your ride? How it's going with battery?

  0

  Comment actions Permalink
• 

  Finn Ekelund

  • April 11, 2021 17:28

  Hi
  My device has not changed. Can only drive for approx. 1.5 hours before it has used all the power. Hammerhead obviously does not have replacement batteries so if I can not make it, then I have to buy a new one. Have looked at the Garmin Edge Explorer

  0

  Comment actions Permalink
• 

  Mentor Jasari

  • April 11, 2021 18:00

  I think this is the way from Hammerhead, they exactly know where is the problem, and that's happened after update. If you love HH this is the way to buy a new one. My K1 is 2 years old and battery issue. I olso have Garmin edge 5 years old and with 100% battery i can ride more than 10uhr.

  1

  Comment actions Permalink

Please sign in to leave a comment.