last update is not available

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Adrian Meile

• March 26, 2021 09:51

The latest update is not displayed on my K2. it's still displaying "Your system is up to date. Build Version: 1.189.994.12" Last checked: never

Check for update does not work.

How can i force updating my K2?

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  Steve

  • March 26, 2021 11:10

  This suggests that you are having network connectivity issues between your Karoo and your wireless access point or router.

  Suggest you make sure that wifi is enabled on your Karoo and that you are able to communicate with the Hammerhead web services by creating a simple route in the Dashboard and checking that it syncs down to your Karoo correctly. I'm not sure there can be any other reasons for this not to work.

   

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  Ali

  • March 26, 2021 11:36

  Hi Adrian, I suspect it to be what Steve mentioned above. I also checked at the logs of your unit and it did find the  ' Latest OTA' but hasn't downloaded or applied it yet. Please try another network or if the problem persists, do a factory reset.

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  Adrian Meile

  • March 26, 2021 12:25

  Hi Ali

  I had to reset the device. otherwise no chance to install the update

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