Turning off device during ride failed

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23 comments

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    Michiel

    I can't comment on this issue, but you can stitch two FIT files together using a site like:

    https://www.fitfiletools.com/#/top

    In that way you can still have one upload for your ride. For sure the device should be able to properly resume ride after it has been turned of for a while.

     

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    Andreas Lauinger

    I tried it again today, and it had the same behavior, the ride was not continued.

    Thanks Michiel for the input. I already knew about this site and used it for this purpose, it is quite handy.

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    Ali

    Hi all - Just wanted to confirm that this is expected behaviour as of now. It will not prompt you to continue the recording after a shut down/restart. We know the value behind it, especially on longer rides and Bikepacking, we haven't received many requests to prioritise over another feature request.

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    Sander Van de Moortel

    for what it's worth: I would also really like to see this feature.

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    Jan Kuijsten

    Me too. It's quite annoying that a gps of € 399 doesn't have this feature

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    Lloyd

    +1 regarding interest in this feature.  I'd prefer not to leave my Karoo 2 running while stopping to eat, etc.

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    Ivo Smolis

    +1 it wouldn’t hurt to have this option

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    Jari Kalliokoski

    +1 should be possible from this price of device!

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    Nigel Christmas

    Guys if you leave it running, good chance it will wake from pause and lose ride anyway.
    I wish they would roll back to last stable firmware or fix ASAP.

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    David Fox

    So far I have not lost any rides when I have taken breaks on a ride with the K2. Last week I stopped for a 45 minute beer & pizza break with no issues losing the ride, shorter breaks as well. Sometimes I turn the screen off (which is a bit more complicated since the last update) sometimes I leave it on.

    Dave 

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    Nigel Christmas

    I think it stems from what's connected and not waking up correctly, for me it's my power meter not waking with device. Have factory reset and reinstalled with all ant+ connection in same order as my wife's as we run identical gear and she as yet not had an issue.

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    Paul Verhoeven

    I really would like to have this option.
    Last wekk I did a long ride with a pause of 3 hrs. As I had the battery-save-mode active, the karoo didn´t responded to "display off". It woke up seconds later...
    After turning off the battery-save-mode, the display stays dark. 

    But turning the device off and contunue riding afterwards woud be best.

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    Robert Natau

    I second this request. I was seriously surprised that a) "recovering" the ride was even necessary and was taking as long as it did, and b) it could not be continued.

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    Ron

    I commute to work and had no issues with my Garmin or Wahoo when I turned them off while at work and back on for the ride home. It's annoying to have my commute broken up into two rides. Also I once hit power off instead of screen off and if messed up the ride file

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    Cronan Lavelle

    I want this feature urgently....the battery is a real issue for me....I've been on a two rides where the battery has died on me, once because of super fast battery drain, and another because it was a long ride where we stopped for beers near the end  and poor battery life that drains away because you cant turn it off or you will lose your data

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    Yves Sabourin

    I second this request.

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    Jonathan Isles

    Has there been any progress on this?

    I am quite concerned that not being able to recommence a ride yet being able to turn off the unit, say overnight, can’t be done!!!!!

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    Jewl Kay

    Last Saturday I also did a break of an hour (Pizza + Beer) and the K2 was doing things during the break (just put it on the table) so that turning off the screen did not help as well, as the "rerouting" always forced the screen to turn on again. It seemed this drained the battery by 10% which is annoying if I think of rides > 150km with a couple of breaks etc. - There must be a proper standby / better battery management!

    What would be the right way to handle this with the current functionality? Just leave it on while the ride+navigation is paused? Or do I need to do anything else - want to ensure that I at least avoided unnecessary battery drain as much as possible!

    I really expect some robustness especially if I turned (or it died due to low battery) the K2 off during a paused / non-paused ride to continue. Just losing everything is so ignorant, to be very honest! We are living in 2022 and every electronic device has a recovery function to ensure the valuable data is NOT lost! Cannot understand this, sorry. And I also do not understand that this must be requested by users as from my perspective this is a very basic feature every navigation system MUST HAVE! 

    And I know how this works! I also work in the software industry but certain features do not need to be justified...

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    Robert Natau

    The original topic of this request (ability to turn off the device without losing the ride data/stopping the ride) has been resolved some time ago, I've successfully switched off the K2 many times now without losing data.

    Obviously it should also behave during pauses, but I'd suggest opening a new topic for that issue.

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    Jewl Kay

    Thanks @Robert Natau - That means, pausing the ride and turning the K2 off and on let's you continue where you stopped before turning it off? 

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    Robert Natau

    Exactly. It will prompt you whether to end or resume the ride when turning it on, so you can continue the ride. However I'd suggest trying it first in a low risk situation ;-)

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    Jewl Kay

    Thank you! Will try this out - from a lifecycle management perspective it would be great if such messages (if something gets delivered/fixed by hammerhead etc.) will be reflected in the status of the post or with a statement of the product/development team ;) Good messages should be emphasized! 

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    Ali

    Hi Jewl, yes, the ride resume feature has been added on the Karoo. It was first added in January 2022, on the version 1.264.1147.

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