Lost Ride

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Brad Lako

• April 01, 2021 18:21

At the end of my ride, I decided to take a different route home, canceled the route I was following that I loaded onto my K2. Shorty after, all my paired seasons dropped and so did my ride. All fields went blank. Nothing. Lost 45miles of data. Not the end of the world. But what happened. Yes. I did his start as I was riding up MT Lemmon watching my avg power and time.

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  Brad Lako

  • April 02, 2021 17:04

  This is now repeatable. 3x in two days.
  Sensor drop (all sensors)
  Default to profile page
  All data lost.

  I have lost complete confidence in this unit.

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  Akhil

  • April 05, 2021 10:44

  Hey Brad,

  We apologize for the experience you have been facing so far. I have opened a ticket for this case, please do let me know if those work around helped :)

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  Ali

  • April 09, 2021 05:25

  Hi All, this issue has been fixed in the software release from yesterday.

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