Ride wont upload to strava

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Vito Squarciafico

• April 10, 2021 20:51

Getting strava client error on karoo2 and kn phone get message cannot upload this fit file error other

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  Scott Mason

  • April 10, 2021 23:11
  • Edited

  Experiencing same issue on karoo 2 and dashboard. Training peaks did upload successfully for me though.

   

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  Ana D. Espinoza

  • April 10, 2021 23:48

  I am having the same problem with my karoo 2 and it is bothering me so much. It gives me an error message. Could you please help me and let me know what to do. Also the bike computer is freezing sometimes and I need to turn in off and on again. Please help me

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  Scott Mason

  • April 11, 2021 01:35
  • Edited

  From the dashboard I disconnected Strava and reconnected my account. I was able to synch via the dashboard successfully after that had been done.

   

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  Akhil

  • April 12, 2021 10:43

  Hi All,

  We apologize for the inconvenience caused here. We have raised this as an urgent concern to be looked into ASAP with our team. Thank you for the patience. As of now, try the workaround to upload the file manually or by disconnecting and reconnecting the Strava account.

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