ANT+ low battery alert
Completed
Hi there! Really loving the ANT+ lights integration, thank you! 😊 Quick question, today for the first time one of my lights began to run low on battery so my Karoo 2 popped up an alert - fine. However the alert continued to pop up every couple of minutes after that (partially obscuring my top two metrics on the screen) and I couldn't see any way to dismiss the alerts or stop them appearing again. Ideally I'd like to be alerted just once or twice during the ride at most, and then again once I end the ride (so I remember to take the lights indoors to charge them).
Did I miss a way to dismiss the notification? I guess I could have gone into sensors and disconnected the light so that it was no longer paired with the Karoo 2, but that seems like a workaround rather than a fix 🙂
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Official comment
Hi All,
This issue has been addressed in today's release. Thank you for bringing this to our notice!
Comment actions -
That is a good suggestion and one that I will pass up the chain - with smart light integration being a new feature for us, it will likely receive some refinements along the way.
I will say, I am not a software developer so this may not be as easy a fix as it seems on the surface - sometimes things that seem easy are not! Thanks for the suggestions and keep 'em coming - we get our best ideas from the community!
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I came here to make this same request / complaint with respect to my power meter battery. I was out on a long ride, but I had no ability to take action on the battery until the ride ended. There was no value added from the constant notifications, after the first it was instead the opposite of helpful. Please just give me a chance to acknowledge the alarm condition and let me move on with my ride in peace (and quiet).
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I have this issue as well with the battery on my power meter. It sucks that you can't swipe it away because I know that the battery is now low.
The way I remove it is to reseat my battery. Then the low battery goes away.
It will do this every couple of rides, even with a fresh battery. Always saying it's low when it isn't.
Batteries measured with a multimeter and show correct voltage. But once I reseat it, the Karoo 2 will again indicate the proper voltage in the calibration menu.
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+1 on Update for non-clearable and repeated non-critical warning messages
This may be working as designed. It is not working as desired. (not a bug… an feature enhancement request)
“As a Karoo 2 user on a any ride (long, short, race…), I would like to clear any low battery alerts (battery, power, …) once and not have it repeat, so that I can finish out my ride without the large red warning on my screen distracting me, obscuring the most meaningful data (top of the screen entries) for the duration of the ride.”
Suggested fix:
- Tap once on a warning pop-over to clear any non-critical warning (low battery)
- Do not show the same non-critical warning again for the duration of the current session
Stretch goal:
- Summarize cleared warnings on ride summary screen as a helpful reminder
I even DELETED the sensor (Garmin Varia tail light yesterday) in order to remove the warning. No luck — even with the radar and tail light completely removed, the warning continued to show. Today I had the same issue with a Trek tail light (guilty of some poor battery charging practices) — and again could not clear by deleting. Rebooting completely did remove the warning.
UX design is a lot of fun. This device a much larger “Design System” opportunity than the existing players. So much room to make you device suck less than the competition.
What is the scale of warnings? No idea. Two are obvious… but there is room for “grey.”
- Critical? — Off route?
- Non-Critical — Low Battery
What is the range of required interactions? No idea. There are two that are obvious,
- Manually cleared by tapping to acknowledge
- Auto clear after xx seconds AND allow user to manually clear before end of time limit
What are the all the types of alerts? No idea. So far, I’ve only heard one alert tone. Would like to have different tones for different alerts - especially in workouts — over target, under target, back within target
- Audible only
- Audible + Banner
- Banner only
</soapbox>
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