Strava Live Segment Sync - is it just overloaded sometimes?

Answered
Follow
Avatar
Duncan Sargeant

I star some segments in prep for a ride but then my Karoo 2 won't sync them.  Worse, it doesn't give an error either.

Is this happening to others?

3 times this happened recently, 2 were immediately after Karoo software updates, and the 3rd I rebooted 3 times, resolved later by waiting some hours.

Could it be that there's a limit on the strava API that Karoo is running into or so?  Or do others have a solution?

cheers

Duncan

0

Comments

5 comments

Sort by Date Votes
  • Avatar
    Steve

    It's quite possible that syncing live segments is suffering from the same Strava rate limited API that syncing rides is experiencing at the moment (but I cannot be sure on this).

    Lots of data points in this thread:

    https://support.hammerhead.io/hc/en-us/community/posts/1260801738090/comments/1260803002229

     

    0
    Comment actions Permalink
  • Avatar
    Duncan Sargeant

    Thanks Steve.  If that's the root cause then possibly it does affect this.

    It's a bug though - it should produce an error if there was an error. Otherwise I go for a ride and think it's synced when it's not.

    0
    Comment actions Permalink
  • Avatar
    Steve
    • Edited

    Yes, agreed. An error message should be shown when syncing live segments failed (I'm pretty sure I've seen one before).

    Also, this feels like one of those things that Hammerhead should limit to syncing once every 15 minutes or so to prevent unnecessary, excessive, Strava API calls. Actually, it does look as though they have limited this, which is good to see:

     

    0
    Comment actions Permalink
  • Avatar
    Duncan Sargeant

    Thanks Steve, you reminded me it sync at boot and when triggering it manually (it failed the first time for me, with no error message).  So the error should perhaps even be a notification to notify the user at boot.

    0
    Comment actions Permalink
  • Avatar
    Artur

    I do not understand the limitation in the "Strava Live Segment" is the limit of 100 (one hundred) segments.
    It does not make sense.
    Removing and adding segments to favorites in "Stravie" before each activity is frivolous.
    After all, it often happens that in a group we spontaneously choose a direction unknown before leaving home.
    I reported this limit to support because there was no mention anywhere that such a low limit existed at all, but they just suggested "removing the segments and choosing the ones we will go to today".

    I was under the illusion that "K2" would be a better numerator than "Elemnt" and "Roam" - I was wrong.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post