Power Meter Problems and Help Needed...

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Joel Cohen

• April 18, 2021 15:45

I am having problems -- and it may be me -- using my Karoo 2 with my power meter.  Here is the problem:

1. I have designed a custom profile that includes four data screens noting that the fourth data screen is for use with my power meter. 

2. I have properly / successfully paired my Karoo 2 with my power meter.

3.  When I go for a ride using the above custom profile I cannot get the fourth / power meter data screen to appear; that is when I cycle though the custom profile data screens only the first three of the four data screens appear.  

4. With the above problem I am unable to train / use my power meter which is very frustrating. 

Would appreciate any and all help in solving this problem 

Thanks.

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  Hari Krishnan

  • April 20, 2021 19:49

  @Joel: Sorry for the trouble caused. What happens when you swipe to the fourth Data screen? Could you create a new Profile with the same Data screen and check if that works? This helps us to isolate if the issue is related to that particular Profile or not.

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  Joel Cohen

  • April 20, 2021 20:06

  @ Hari, thank you for the response, it is very much appreciated!

  I will definitely try what you suggest noting that it may take two or three days for me to come back to you as it is supposed to snow where I live tonight / tomorrow but rest assured, I will be back shortly.

   

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  Joel Cohen

  • April 23, 2021 12:08

  @ Hari, the weather was finally co-operative and I got a ride in albeit a very cold ride!  A few follow ups:

  1.  The data screen not appearing was a setup that issue that I mistakenly created.  I revised the setup and the data screen now properly displays.

  2.  The data screen I have setup includes a number of fields two of which are CADENCE and POWER.  The problem that I am having is that the CADENCE display is intermittent (i.e. sometime it does display the CADENCE and more often it does NOT display the CADENCE) while consistently displaying the POWER. 

  3.  The same meter is connected / used to measure CADENCE and POWER so I know  the meter is connected.

  Please assist so that the CADENCE is always / consistently displayed.

  Thank you.

   

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  Joel Cohen

  • May 01, 2021 21:32

  Hello, is anyone from Hammerhead / Karoo monitoring this thread to assist?

  Please and thank you!

   

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  Joel Cohen

  • May 08, 2021 22:11

  Although it appears that no one from Hammerhead is following this thread I will add that the recent firmware update 1.205.1030 seems to have solved the problem!

  Thank you!

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