Losing strava live segment to quickly?

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Remco Bralts

• June 12, 2021 12:42

Hi there, 

since the last update i often lose the segment when iam still cycling on the segment. 

Most of the times this happens with XC mtb in the woods. But also when iam on my racebike.

Is there somekind of solution for this? Or can you maybe hold the segment a little longer with the last update.

 

Regards,

Remco

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  Remco Bralts

  • June 28, 2021 05:51

  Any info on this jet?

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  Andreas Lauinger

  • July 11, 2021 15:20

  I do have the same problem occasionally at it is super annoying when it happens. It happend again today, which is why I was looking for this thread. Karoo displays "off segment" and then the segment is gone.

  I believe this can happen when the track of the segment does not match the road well or maybe due to GPS accuracy. After the ride, the segment is still listed on Strava. So I think if there is a timeout that checks if the rider is still on the segment, that timeout should be increased. To be fair, this happens way more often on Wahoo...But still, this is very important to me and is likely an easy fix.

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