It's Hammerhead that has the problem uploading to Strava and Training Peaks - Garmin works

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Dwayne Neal

• June 12, 2021 17:45

Two of the first four rides with Hammerhead with uploading to Strava and Training Peaks issues. My Garmin, no problem. My wife rode with me today with a Garmin Edge 530 and her data uploaded to Strava within seconds of the end of the ride. I tried to get on the dashboard, but the dashboard even seems to be down. This issue should be revisited and more robust software put in place. 

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  Simon

  • June 12, 2021 18:20

  Mine has stopped uploading completely. is there a fix?

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  Peter Linstead

  • June 12, 2021 18:30

  Same here! Nothing uploading. Dashboard gone down?

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  zero71

  • June 13, 2021 12:24

  It's not necessarily Hammerhead just because a Garmin can upload. I've not had a single failed upload from my Karoo2 since I got it a few months ago. Uploaded today too, and yesterday. There's clearly something problematic with uploads to Strava, but it could just as easily be a per account issue on either Strava or Hammerhead side. Not being widespread must make it difficult to resolve.

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  Akhil

  • June 13, 2021 18:36

  Hey All,

  You can follow this post: Login issues for more updates on the dashboard outage issue. We will be updating the post once the issue is fixed.

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