Strava Live Segment - Preference Lost After Factory Reset

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Vincent Teng

• June 18, 2021 15:53

I performed a factory reset during my last update and noticed that the preference (what to show for each segment - carrot, PR, KOM, etc.) for my strava live segments were also reset. I would have assumed that the segment preference was also backed up with my other profile settings. Does anyone else see this as an issue? 

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  Hari Krishnan

  • June 20, 2021 18:15

  Hi Vincent: The SLS view on the Drawer is uniform across the users and it seems that you have updated to the latest software version after performing the Factory reset. We have made some major improvements and changes to the SLS display in one of our recent releases. As you know, the SLS tab is not user-configurable as of now.

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  Vincent Teng

  • June 20, 2021 19:15

  Hi Hari,
  I don’t have a problem with the SLS tab. It’s the SLS preference in the settings page. I like that you can customize each segment to display carrot, kom, etc. But I realized that the preference is wiped after a factory reset. Maybe it’s something that can also be backed up to the user profile. Right now, it’s very cumbersome to have to redo my SLS preferences if a factory reset is done. Especially considering that factory reset is sometimes the de facto troubleshooting first step.

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