Adding a pin in dashboard changes the route

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Robert Poll

• February 22, 2023 12:13

If you import a route from, say, Komoot and then try to add a pin in the Dashboard (maybe a Control, or a cafe) Dashboard sometimes changes the route.

Is there a way to stop this from happening?

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  Akhil

  • February 22, 2023 13:34

  Hi Robert,

  Thanks for posting! We are aware of the issue of the dashboard recalculating the route when a POI is placed on a route that is imported from a third-party account/source. Our team is able to reproduce the issue and they are investigating it further.

  We are also aware that this issue affects only routes imported to the dashboard and not the routes that are created on the dashboard. As a workaround you can either create the routes on the dashboard and add the POIs or you can add the POIs as well on the platform that you create the route and import it directly to the dashboard.

  We shall be sure to give you a heads-up once the fix is rolled out!

   

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  Yosh

  • February 22, 2023 16:22

  +1 I need them. I hope you can fix this issue asap

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  Robert Poll

  • February 23, 2023 09:39

  Thanks @Ahkil. Do you know what I need to do in Komoot to create a POI in the dashboard when I import? I can't seem to find anything that works.

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  Chris Treaise

  • March 23, 2023 18:46

  I find this happens when trying to change a start point from an imported route, wont let you just move the start and finish point without putting in a re route, very annoying. 

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  Robert Poll

  • June 07, 2023 10:22

  Looks like this is fixed now!

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