Do you like the new "in-ride look"?

Comments

370 comments

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    Sergio Sanz Arazuri

    Text size for fields values are too small and text size field names can be smaller

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    Guy C

    It’s bloody awful. It’s completely ruined the sense of a unified screen.

    I’m literally WTF.

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    Björn Lexius

    Fully agree. I hope there will be an option to go back to the „real“ dark mode. It was way more pleasing aesthetically and a big reason to enjoy using the device, as it was the best looking on the market.

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    Miro AK

    I totally agree with Kristóf. I do not like the new look at all and I’m typically excited and open for UI updates. The field names now take more space than the actual metrics. The old look was much cleaner and looked far more modern.

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    Ignacio Rosales

    It's terrible. I haven't updated and I'm not updating until there is an option to keep the previous look.

    I really can't figure out what they were thinking. The UI is one of the strong selling points of the Karoo, when comparing it to Garmin devices. 

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    Guy C

    There’s a thread over at Reddit. The feedback there is that everyone hates it.

    Hammerhead. Who tests your UI? When your user base dislikes it this intently you have a problem.

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    Grzegorz Ossolinski

    Please a screenshot of what it looks like

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    Sergio Sanz Arazuri

    https://support.hammerhead.io/hc/en-us/articles/360054935614-Profile-Layouts-Legend

    Karoo page showing the new layouts.

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    CaptShadow

    I have updated just a few hours ago before reading this post and get at glance of what it looks like.

    It is terribly disappointing and is a very serious step backwards in terms of readability.

    Honestly, I'm just grumpy about it.

    The existing layout was very pleasant and readable. With all possible suggestions made for other improvements, time is being spent on this decline. The only hope is that next release this will be rolled back soon.

    Reluctantly go cycling tomorrow....

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    Bikespot

    Step back Hammerhead.
    This restyling is really ugly...it devalues the product.
    Who came up with this design?
    They look like the data fields of a gps from the 90s, but a cheap gps.
    All the glamor that the Karoo 2 had is gone...horrible, it had a 10 field data page and now I have to change everything because I can't really see the digits, they have gone down a lot in size.
    Before:

     

    After:

     

    Awful.

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    César Maestra

    Can't believe this...real step back. It is VERY ugly..at least give us the opportunity to choose between old and new skins

    Be sure I will not update until my current design is kept

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    David Fox

    It certainly is a different look. I'm going to wait until I go on my next ride before I make up my mind. Change, of course, isn't always welcomed. Time will tell.

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    Todd Dry

    No! It's a disaster!

    How does someone think that, as a cyclist, I want to see INTENSITY FACTOR on the screen that I configured instead of IF? Or TRAINING STRESS instead of TSS? And then how was the decision made to display HR instead of HEART RATE? There's no consistency.

    I configured the screen. I'm interested in the data, not the title of the field. With this update Hammerhead has succeeded in making the device harder to read.

    How does something like this even make it into production? Who is the Product Manager?

     

     

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    Chemapo

    I’ll try it tomorrow and will see, my main concern is how are you actually prioritizing the product features, is this really the feature that is bringing the highest value to customers ????? Clearly not, you are investing where you shouldn’t.

    At least give the option to pick old VS new UI, gather the data on what the people prefers.

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    Eduardo Gomez

    This last update is terrible, my gps now looks a low cost gps

    Please HH, think about what you have done on this update and go back to the previous UI which has lots of points to improve and don’t invent things like this!!

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    Anna Ronkainen

    Awful. Not going to upgrade until this is reverted.

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    Ray Meel

    Fully agree. This new interface is terrible step back to 1990’s.

    And there is no way to downgrade the firmware

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    Anna Ronkainen

    If I wanted a screen this ugly, I'd just get a Garmin instead (and get n times the battery life in the bargain).

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    Mathew Marques

    Not a fan of this new UI, and not sure how this is an improvement. I thought, perhaps as I use the dark mode it would look better in light mode but no. An option to return to the former UI would be desirable.

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    Larey Kerling

    No. No. No. The 2 line captions are bad, "Karoo Battery" and "Distance Remaining"??? What a horrible use of space. And those are just the captions I can see from their Profile Layouts support screen, I hate to think what they use for Power Data captions.  

    The new screens might not be all that bad if they get rid of the two line captions and use the space saved for larger data fonts.

    I'm happy I have auto-updates turned off.

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    Steve MacMillan

    Oh dear, oh dear, oh dear!!! Another complete waste of time and resources from the rapidly declining Hammerhead brand. As had been mentioned before by a few folks on this forum, the acquisition by SRAM has been the catalyst for disaster!

    The recent thread asking what owners would like to see in a K3 computer had a lot of ideas ... but ... did anyone see this update coming??? I think we all know the answer. What the actual f@#$ have they just done?

    A response from Hammerhead would be appreciated but we all know how unlikely that will be!

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    Gareth Sargeant

    I totally disagree with all of your comments. It looked a little sketchy when I downloaded it at the office but when I rode home with it outside I found it much better than the previous one. It's more clear and it looks so cool. Good and ride with it and you'll see.

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    Aaron J. Humphrey

    Did the designers lose a bet? This is horrible and difficult to read. I’m disabling the auto update on all 3 K2s in the house. I showed my family and they all shuddered in revulsion. Seriously, if I wanted a garbage-looking hard-to-read interface I would have kept the Garmin. Hopefully this gets reverted, otherwise maybe we need to re-think what device we use.

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    Donovan Dewey

    This is, bad. One of the biggest reasons switching over to HH was the clean modern UI. This is a huge step back. Please revert back. Serious question, anyone know how to load a previous version firmware?

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    Guy C

    So are we to assume that Hammerhead won’t reply to this? In which case what is the point of this community?

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    Justin Chapman

    I think the UI does feel more consistent now between pull down, pull up, ride screens and menus. Before it was feeling more like there were 4 UI's going on! I haven't ridden with it yet but, like always, I will give the designers the benefit of the doubt as they have thought about it longer than I have had a chance to yet. 

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    Richard Eustace

    I rode to work this morning with this new UI after an update last night.  I didn't look at for a while as I was concentrating on traffic etc. but when I did, oh my!! It is a mess and its readability is seriously reduced.  

    During the days of the Karoo 1 UI updates were very common and not always good but Hammerhead managed to get to a reasonably stable look which I liked (except for a lack of an option for center-justified fields).  Now this.  It is such a retrograde step I can't really believe it.  I used to extoll the virtues and beauty of the mapping screen to anyone I could bore with the topic but now those data fields just look horrible and ruin it.

    I was half considering buying another one at the reduced summer price but not if this is the direction things are going in.  I am a little concerned they are selling off Karoo 2 hardware because a Karoo 3 is coming but I am sure no one will comment on that either.

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    Guy C

    Just back from a quick hourly ride with it as in pushed for time today.

    I absolutely hate it. It looks like a £50 unit now. The light grey behind the black blocks is just awful.

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    John Vance

    I assumed they were going to center justify the data fields.  Lol nope.  Still looks like ass in 1 to 5 field layouts. 

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    Valter Costa

    Sometimes I wonder what is going on at Hammerhead, they apparently have a sizeable team of engineers but each update is very incremental, sometimes it's even just "low effort" items. Are they building something huge behind our backs or closing down shop?

    Anyway, I agree with most comments here. I think (almost) every Karoo owner as been an ambassador for the product, if Hammerhead doesn't listen to feedback I think many people will not be happy - not just with the UI but with the company/product direction.

    I'm hoping for the better, we will see.

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