Karoo 2 - long preparation of the route

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Lukasz T.

• June 10, 2023 19:09
• Edited

https://dashboard.hammerhead.io/s/WMLtSbJq 

Hi. The device does not complete the route preparation operation when you try to load the ultramarathon route trace from the link. During the competition I rode on the track, there were no directions, navigation, hills. What is the maximum file? And I have not yet applied POIs...

with POI: https://dashboard.hammerhead.io/s/EnX8Ako7 

For 40 hours of driving I had the message "preparing route" :( ; driving on the track - K2 registered 546km, elevation gain correctly

Lukasz

 

1

• Official comment

  

  Shruti

  • June 30, 2023 18:35

  Hi Lukasz,

  We've fixed an issue where "Preparing route" error stays from the start on the ride till the end of the route.

  Thank you!

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• 

  Ali

  • June 11, 2023 05:12

  Hi Lukasz,

  This is a known issue for some route imports and when the start or end of the route is drawn in a free hand section. This will be fixed in the next update.

  -1

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  Lukasz T.

  • July 17, 2023 11:36

  Hi Ali, Shruti.

  Link to new route:https://dashboard.hammerhead.io/s/iyfBmTa8

  I came back from a few days trip - above I put a new link to the route from the south to the north of Poland. The issue still exists...

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  Ali

  • July 17, 2023 11:49

  Hi Lukasz, this route is 500km+ - we are still working to introduce the support for such longer routes. As of now we suggest you break it down to 2 different routes and import on your rides. The previous reason for the error were the free hand section drawn at the start and beginning of the route, and that has been solved.

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  Zoltán Ruttkay

  • July 27, 2023 20:50
  • Edited

  Hi Developers!
  
  I purchased the Karoo 2 for the purpose of navigation. I will do a week long world record attempt that contains seven 350km+ routes. 

  From the above and from my short experience (the device can't prepare any of the above roures, e.g.: https://dashboard.hammerhead.io/routes/82508.route.9ff34698-dc4b-4385-aeb9-76cc3c11d310) I think I bought the wrong device. So exactly how short routes it can handle?
  
  
  

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  Zoltán Ruttkay

  • July 27, 2023 20:54

  It can't prepare a 160km long route either. :( https://dashboard.hammerhead.io/s/zN8EXbko

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