I can't sign in on my Karoo2

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Alain Vandenplas

• July 03, 2023 15:15

out of the blue, I can't sign in on my Karoo2. I'm using the same login as on the dashboard

QR sign in giver error message and e-mail sign in does not work.

I tried connecting on other wifi network, reboot a couple of times but didn't work.I performed a hard reset and still not working.

What should I do?

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  Ali

  • July 03, 2023 15:28

  Hi Alain, I can see from the logs of your device that you were able to check in 4 minutes ago. Please let me know if this is still an issue on your end.

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  Alain Vandenplas

  • July 03, 2023 15:29

  tried with mobile hotspot and it worked...

   

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  Alain Vandenplas

  • July 03, 2023 20:26

  all is good again, well apart from having to download all maps again. And loosing 1h30 of precious cycling time in order to find a solution...

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