Screen keeps flickering karoo 2

Comments

8 comments

  • Avatar
    Sumit

    Hi Mirjam, 

    Thanks for raising this concern. We have received your email and will be helping you with a resolution.

    0
    Comment actions Permalink
  • Avatar
    Carolien van Mulken

    Hello, I have the same problem. The screen keeps flickering and doesn't stop until I tap or switch off. Please help me with this. Thank you,

    Carolien

    0
    Comment actions Permalink
  • Avatar
    John Laughlin

    Same here. Only used it about 10 times.

    0
    Comment actions Permalink
  • Avatar
    Jari Kalliokoski

    My screen is flicker whole time, when its charging and is not on... it was not doing that in the beginning. Some update have to cause the problem. I bought it in the first year of version 2.

    0
    Comment actions Permalink
  • Avatar
    Katya Masun

    I have the same problem.  Unit is less than a month old and it started after the latest firmware update.  Support is not particularly helpful and I am pretty disappointment.  I did a factory reset, no love. 

    0
    Comment actions Permalink
  • Avatar
    Ali

    Katya - I see that Abhishek has been working with you on ticket. Do not worry as once we have registered the unit for the warranty after approval process we will send you a replacement.

    @all - We will help out everyone facing this issue, so please send in a support request with a short video of the behavior. You can submit a request here: https://support.hammerhead.io/hc/en-us/requests/new

    0
    Comment actions Permalink
  • Avatar
    John Laughlin

    My support ticket with video was closed because I hadn't responded within 48 hours but sorry that's not enough time for me to try all the things you suggested before feeding back if they worked. Unfortunately I've been off the bike since I was hit by a car so not been able to try everything but I do know that the factory reset made no difference

    0
    Comment actions Permalink
  • Avatar
    Christ Sabbe

    Can not start the unit. Screen flashes while i load the unit

    0
    Comment actions Permalink

Please sign in to leave a comment.