Auto-pause malfunctions

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Mark B.

• August 23, 2023 20:35

Why when I go slowly uphill, the Karoo does an autopause?  I have cadence and power sensors, from whose software  can be sure that I am still moving... In the age of artificial intelligence, the Karoo is really handicapped. In addition, each pause causes re-routing which, despite the fact that I am on the route, works badly and makes me turn back....  Big disappointment.

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  Steve MacMillan

  • August 23, 2023 21:10

  Hi Mark B. The Karoo has an 'autopause' setting which can be set from 0km/h up to any positive number you want. It may be that the default setting is set higher than the slow speed you are moving at and causes the autopause. Only a suggestion but worth a look!

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  Jim C

  • August 24, 2023 00:11

  Default auto pause can only be set to zero by switching it off, default is 1.0 km/h or 1.0 mph. If you're moving slow uphill with tree cover sometimes the Karoo 'loses' gps and stops moving triggering the auto pause functionality

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  Steven R Simkin

  • September 04, 2023 17:03

  My auto pause just comes on and pauses a ride literally out of no where. My setting is 5 mph. But it just seems to happen randomly. Crazy

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  Piotr Piotrowski

  • September 06, 2023 08:27

  It seems that the automatic pause only works based on the GPS signal. As Mark mentioned above, in addition to GPS, we have other sensors that can detect if the bike is in motion.

  Even leaving aside the power and cadence sensor - after all, the Karoo 2 still has:

  • 3 axis accelerometer
  • 3 axis magnetometer
  • 3 axis gyroscope
  • Altimeter

  all of these sensors can detect that the bike is in motion.

  BTW using this sensors it could be even possible to track when GPS signal is lost for a moment, like in the forest or short tunel.

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  Mike Fritch

  • October 01, 2023 14:38

  This is purely a speed based pause, it has nothing to do with the bike in motion i.e. other sensors or chips.

  The goal is to purely to not screw up your avg. speed (e.g. when pushing the bike), exactly the same as cadence or power not registering zero’s.

  If you do not have a speed sensor, then GPS maybe dropping out. If so get a speed sensor and adapt your settings.

  Read the Help and check your setting:

  https://support.hammerhead.io/hc/en-us/articles/360052360553-Karoo-2-Auto-Pause#:~:text=Open%20the%20Profile%20you%20want,on%20the%20%22✓%22%20icon.

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