Upgraded to newest firmware and now, my HR-sensor connection isn't stable anymore...

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Marc Hoffmann

• September 12, 2023 10:34

Hi,

after a longer delay, I'm made a ride last weekend. So I've updated my K2 to the latest firmware and start the ride. During the ride, my HR-sensor connection was lost several times so I had to refresh the sensor list which brought it back...but I've never notifced this behaviour before..any suggestions?

Best regards,
Marc

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  Ali

  • September 13, 2023 10:17

  Hi Marc, could you please share the FIT file of this rider with us? You can log a case by submitting a request here: https://support.hammerhead.io/hc/en-us/requests/new

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  Marc Hoffmann

  • September 13, 2023 11:24

  Sure - I made a request - thank you 8-)

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