New phone pairing not working

Comments

4 comments

  • Avatar
    Hari Krishnan

    Michael: We have received your ticket and requested for some additional information on the ticket to investigate the issue further. I request you follow-up on the ticket.

    0
    Comment actions Permalink
  • Avatar
    Jorge Cabrera

    I have the same issue with the pixel 8. The pairing code is not being prompted for.

    0
    Comment actions Permalink
  • Avatar
    Mick Diggin

    Same issue for me with Pixel 8

    0
    Comment actions Permalink
  • Avatar
    Michael Dunn

    Sorry to have neglected my own question and replies but I've been busy and the early spring biking weather disappeared!

    I did get it paired eventually although it seemed more trial and error and repeating the same steps. Unfortunately, I can't say just what worked in the end but certainly following the instructions I could find on the HH site didn't work. In fact, there is still a tutorial on HH that doesn't show screenshots from the current software version so is misleading. That old instruction set should be deleted and replaced with one that uses current software.

    I think I just paired the device through the Pixel's bluetooth pairing screen. Sorry I can't be more helpful than that.

    0
    Comment actions Permalink

Please sign in to leave a comment.