Need help on Average Speed
In 3 of my last 4 outings my K2 recorded what felt like the right speed, but Average Speed and Distance again were visibly incorrect - today by about 7 km/h and 7 km respectively (20 km/h instead of 27 km/h for 20 instead of 27 kilometers). I recreated the route in Strava's route builder, which confirmed a total distance of 27 kilometers. My ride time was 57 minutes.
I am using a Garmin v2 speed sensor with a fresh battery on 700c wheels with 28mm tires.
Could someone from HH please respond?
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Heinz, could you please share the Serial number of your Karoo 2 and the FIT file of your rides with us in a ticket to support?
We need to look into the data to identify the cause of these inaccuracies. Please submit a request here: https://support.hammerhead.io/hc/en-us/requests/new
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