Support for Karoo 2

Follow
Avatar
Geoff Powell

New Karoo, with Companion App, that doesn't work with the Karoo 2. So is my investment in the Karoo 2 now worthless? Will the Companion App come to Karoo 2? Will you continue to support and upgrade Karoo2?

Regards

Geoff Powell

4

Comments

20 comments

Sort by Date Votes
  • Avatar
    LLUIS
    • Edited

    It seems that support is no longer going to be offered,

    the latest update does not load in karoo2

    Karoo Software Build Version: 1.474.1840 – Hammerhead EU

    this is called planned obsolescence

     

    0
    Comment actions Permalink
  • Avatar
    Geoff Powell

    I have 1.471.1830.12 loaded on my Karoo 2, which it says is the latest.

    1
    Comment actions Permalink
  • Avatar
    LLUIS

    1
    Comment actions Permalink
  • Avatar
    Mitja Bonca

    Today came v1.474.1840.12 and it works for me just fine.

    1
    Comment actions Permalink
  • Avatar
    Geoff Powell

    Sorry, I meant 1.474.1840.12 is on my Karoo 2

    0
    Comment actions Permalink
  • Avatar
    Wayne Clayton

    Agree with Geoff, I was able to install latest version 1.474.1840.12 is on my Karoo 2 ... 

    1
    Comment actions Permalink
  • Avatar
    LLUIS

    ok, sorry 
    now is loading

    0
    Comment actions Permalink
  • Avatar
    Dennis Otte

    I was able to get the latest update on my K-2, now have the 1840

    0
    Comment actions Permalink
  • Avatar
    Mitja Bonca

    I just hope they Hamerhead continues supporting Karoo 2. There are still bugs and missing things.

    0
    Comment actions Permalink
  • Avatar
    Navy Diver

    The ability to upgrade to the latest software release and the ability to use the newly released companion app are separate issues. I can upgrade my software with no problems, but if I download the companion app to my phone, it tells me that it only works with the latest Karoo and doesn’t work with my Karoo 2.

    0
    Comment actions Permalink
  • Avatar
    Ali

    There is no decision to end the support for Karoo 2 as of yet. We will keep releasing the software for both the unit as of now. The latest update will install on Karoo and Karoo 2, except a few features exclusive for the Karoo.

    0
    Comment actions Permalink
  • Avatar
    Luis Pavillard Rodríguez

    Still, you don’t say anything about the main topic of this post. Will the companion app work with the karoo 2?

    1
    Comment actions Permalink
  • Avatar
    Luis Pavillard Rodríguez

    Why?

    1
    Comment actions Permalink
  • Avatar
    Luis Pavillard Rodríguez

    I read that in rainmaker dc. If that is going to be the official response, I don’t buy it

    1
    Comment actions Permalink
  • Avatar
    Alan Tait

    Been following the companion app situation since the new Karoo release and have to say the lack of
    information by Hammerhead is staggering. If Hammerhead as has been suggested don’t plan to roll out the app for Karoo 2 customers then like many other I will be taking my business else where.
    It seems very shortsighted of the company to believe that customer will remain loyal to the brand after being treated so badly.

    2
    Comment actions Permalink
  • Avatar
    Mitja Bonca
    • Edited

    Indeed, their response here or else where is really bad. I don't like this kind of an attitude what so ever! Where I these guys from anyway?

    They act like they don't really care about anything, incluidng their product! If I would have something like this, I would be listening to anyone... this is a golden mine!

    0
    Comment actions Permalink
  • Avatar
    Egon

    Is there any news on this ? Will The app ever work with the karoo 2 ?

    1
    Comment actions Permalink
  • Avatar
    Steven R Simkin

    Just got the new Karoo after my screen shattered in the 2. The companion app is really no big deal. It’s not like you can whip your phone out and change settings on the fly on your phone. I’m just not getting the use of it. I can’t really change anything in the companion app like ala Wahoo. Really it’s unimpressive

    1
    Comment actions Permalink
  • Avatar
    Egon

    I fully agree Steven . the only need is when you want to be connected so people can follow you and/or do download maps/routes . (ie the app replaces the sim in the karoo 2)

    1
    Comment actions Permalink
  • Avatar
    Steven R Simkin

    Yes Egon. Im just not getting the use of it and huge deal every you tuber is making of the companion app. It’s almost like Hammerhead wants to make a big deal of it so that people upgrade. It’s really NO BIG DEAL! Plus!!!- Alert tones for radar is now just absolutely terrible. Plus!!!!- now no way to lose the volume for any alert. What is Hammerhead/sram doing???

    1
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post