Enable SDK for Karoo (3)
Dear Hammerhead,
Can you please enable the SDK for the new Karoo (3) like you did for 1 and 2 before?!
It’s extremely important for most of us who’re riding our bikes with other groupsets like your mother company provides…
Most of us made you big with purchasing version 1 and version 2 and it would be a very well appreciated move if you prioritise this point on your list.
Please always remember who supported you all the years - it’s us, your community!
Best regards
Andi
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Hi people! One of the greatest features of Karoo is this subject. It enables other developers to improve the karoo. Moreover, the improvements made apart of HH, give ideas to improve the core software of karoo in future updates.
Please HH, consider opening [a better] SDK.
Best regards.
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After 10 days of this thread being up, not getting a response from Hammerhead is very disappointing. There are rumors about an Edge 1050 which could be released in mid-June. It could be interesting if it actually gets a new display. Hammerhead doesn't have much time left if that happens. Then my decision will fall on the Garmin.
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I am in the same boat as Thierry Douet - Type 1 Diabetic and I need my Blood Glucose values on the head unit. This is more important for us than heart rate, power or any other metric. This was possible with an extension that utilized the SDK.
I must say that I am very disappointed that Hammerhead treats the SDK so neglectfully. This has been the case forever - I supported the Karoo since the crowdfunding phase when it was all still vaporware because an SDK was promised that was supposed to be more powerful than Garmins Connect IQ - yet it took years until something was available and it was never officially announced, just something put secretly on github - and I learned it from this forum here. No official announcement and the functionality was very limited.
It is about time Hammerhead delivers on its promises and creates something powerful - and not remove the fig leaf that is available for the "old" units. Staying silent about the SDK seems to be the policy at Hammerhead since day one - I asked about it when there was only one Karoo and never got an answer (BTW: does anyone else find it strange that there are now two units called Karoo with no number? The original Karoo was renamed Karoo 1 I think by the users mostly. Why do they not call it Karoo 3? This will create interesting confusions with web searches).
I feel like they need a new customer service team or policy if they do not answer any questions about a core feature like this.
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It would be nice if Hammerhead at least let us know an ETA for the SDK, or just tell us that they won't release an SDK because they're to afraid of shimano, or whatever their reason is for disallowing 3rd party access. No update is just poor business practice that puts of current and potential customers.
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Why would they be afraid of Shimano, SDK is already available for Karoo 1&2. By making the Sdk available it allows for other apps to be sideloaded most notably the medical apps, one of the reasons some people purchased the Karoo. The lack of response from Hammerhead is disgusting and really poor customer service, all we want to know is will SDK be available and when, not bloody rocket science
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* added a feature request on support - https://support.hammerhead.io/hc/en-us/requests/146922 *
For the Diabetics like me, you can install and configure, through the sideloading option, the Xdrip+ application. It works. But, since we don't have the SDK (you do not have the option to add any of the data fields to your profile pages), you have to, while you ride, go back to the main profile screen, click on the left settings icon and load the Xdrip+ application manually to see your glucose levels in a graph form.
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Dear SRAM/Hammerhead,
can you please at least provide us with any thoughts on SDK?
Is it planned to ever be released?
Still in 2024?I thought customer satisfaction is key to you?
So how can you act like this and not even respond at all to this topic?
It’s open since over 2 weeks now…Hope for the best,
Andi -
I wrote to them one last time via the Submit a request form (https://support.hammerhead.io/hc/en-us/requests/new) before deciding whether to return the device, referencing all the points mentioned in the Hammerhead Support Forum thread. This was the response:
Hi,
We understand that an SDK is required for developers to create 3rd party apps and plugins to integrate with the Karoo OS.
Our Software and Product teams are reviewing this project to determine the best way forward. We do not have any timelines as of yet, but we hope to have more information to share on this topic soon.
If you would like to keep the device, that's great. However, if you choose to return your Karoo, we completely understand, please let me know your Karoo order number!
Thank you!
Best,
Shruti
They don't seem to want to respond to this here in the forum, which I think is a shame. Maybe more people need to open a request via the form but I don't know… and apparently it is not foreseeable when the SDK will come. Therefore, I will also be returning my device. and wait for the Garmin Edge 1050. What a shame.
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I'd like to get the device but also - I found this thread here - it's a blocker for me.
I checked also SDK at GitHub (not updated for a very long time - few years).Karoo advantage over other devices is Android-based device (which is open OS, quite easy to develop apps, huge community, modern langauges like Kotlin). Not using this advantage it's strange.
At least official announcement would be great from company.
If you are working on new SDK - please, let us now. If you are not planning to do it - also, please let us know.
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Good morning I was a happy owner of Karoo1. Then karoo 2. A key feature of the product was the ability to install applications such as spotify, xert and others. At the launch of the karoo 3 the consumer was not informed that this was no longer possible. In my opinion, this is not Hammerhead's correct behavior.
Installing apps was and is one of the features that makes Karoo stand out from the sea of products that are already on the market. Without this feature, it becomes a bike computer like any other. What do I do with all these gigabytes of memory if I can't install third-party apps?
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100% agree, this feels like an attempt to reset the expectations of consumers and the offering - especially just asking it to be called the Karoo feels like a reboot and the soul of the original devices is lost - which reading this thread I am not alone in to this being a key decision making criteria for buying a device originally.
I also do not buy the companion app can only support the Karoo 3 - this is really bad way of trying to force and upgrade. This debacle along with the shimano issue are really pushing me elsewhere - a real shame as the Karoo for me was the best product on the market and could have been made significantly better if the original approach had been maintained.
Typical approach of buying some good IP and squandering it!
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Same here @ Marc…
I am really sad to see that it is exactly the 1:1 same wording like it is send to all the SDK-requests via contact form :-/
Seems like the SDK issue was totally overlooked and not any part of the agenda and near future, otherwise it would be ok to post a rough timeline.
Is HH/SRAM not aware anymore that this bike-computer has a community-DNA?Prices for the units already drop… 420€ is the lowest as per google right now.
Sad. :-/ -
What’s crazy is that the SDK is the only way they can partially compensate for the fact that they don’t have Garmin’s massive Garmin Connect library of apps and plugins. It’s one of the main pluses of Garmin and you’d think Hammerhead would at least prioritize ALLOWING developers to make plugins…
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Glad to finally see an official response in this thread, but disappointed that there's still uncertainty about adding SDK support. As an early adopter, it's sad to have to return the new Karoo, but I did so anyway. Trial is running out of time. I'll wait to see if the new Karoo will add SDK support and hope to buy it again. However, I will switch to Garmin (Edge 1050?) if SDK support isn’t confirmed soon.
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Karoo 3 Sideload Apps
Scheinbar hat jemand eine Möglichkeit gefunden, dass es auch auf dem Karoo 3 funktioniert.
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