compass doesn't work with the new Karoo ( 2024) ??

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Marco Meneghel

• May 23, 2024 07:12

I received my karoo yesterday but I realized that the compass doesn't work!, is it possible that it isn't implemented in a €500 device? For those who go mountain biking it's really important to orient yourself between the different paths even when stationary... all my old and cheaper GPSs have always had it.
I was waiting for the new karoo to come out but if it doesn't have this functionality I will have to return it and go back to Garmin...:(

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  Thomas Hartenstein

  • May 24, 2024 14:27

  ... I think it will never works - not in the K1 - not in the K2.

  ... you only get the information if you sideload an separate app or
  you walk forward (than the GPS tell you the direction)

   

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  Marco Meneghel

  • May 25, 2024 08:56

  ok..a real shame... if the hardware allowed it and if the problem is battery consumption it would be nice to give the possibility to activate/deactivate it.

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  Vishnu Raghunandhan

  • May 28, 2024 16:08

  Hi Marco
  
  Sorry to hear about your concern with the compass, we have received your ticket and have shared the details in the email to further isolate it.
  
  I will follow-up on the ticket and share further updates with you.
  
  
  

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  Marco Meneghel

  • May 28, 2024 16:31

  thanks for answering me, however the problem remains, no matter in which direction you rotate the handlebar, the pointer remains stationary and does not rotate with the handlebar, which I took for granted since it worked on my old garmin 530

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  Ewa

  • May 22, 2025 19:33

  I have the same problem, was it solved? Navigation arrow only changes when moving. It is useless when stationary or very slowly climbing uphill. Any solutions?

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  Aishwarya

  • May 23, 2025 10:43

  Hi, Thanks for contacting us.
  I saw that you've raised a ticket with us; our team is working on it and will be assisting you further.

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  Marco Meneghel

  • May 23, 2025 13:10

  It's been reported for over a year but not managed. Probably at hardware level it can't be done... which is strange because the compass is something I took for granted in a GPS

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  Ewa

  • May 23, 2025 13:57

  Exactly, this is a base functionality for me.

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  M

  • June 14, 2025 20:22

  I agree. Being able to tap on the compass icon to make the map rotate in the direction the device is facing would be very helpful at the start of a ride or in situations where the riding direction is unclear.
  30 s of map-compass-sync would be enough for orientation and should not cause problems with battery consumption.

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