New Karoo Inaccurate Distance

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Justin Hucker

• June 17, 2024 16:02

Recently recorded a ride following a route, which Karoo recorded as 49 miles, my Garmin watch recorded as 62 miles, Strava corrected the Karoo ride to 62 miles also. What’s wrong?

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  Ali

  • June 19, 2024 17:16

  Justin, did you use a speed sensor for the speed and distance calculation or the GPS from the Karoo. We will be able to tell more if we look into the ride files. For us to investigate further, please write to us with the FIT file of the ride: https://support.hammerhead.io/hc/en-us/requests/new

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