Navigation - Automatic zoom out

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Alejandro González Delgado

• July 22, 2024 06:50

When I'm navigating a route, after the GPS gives me a turn instruction, the map zooms out as far as possible, and I have to manually zoom in again. It’s super annoying.

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  Dandy Grundmann

  • July 22, 2024 10:41
  • Edited

  Same problem. Please fix. It's annoying

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  Ali

  • July 23, 2024 10:18

  Hi Alejandro, and Dandy - does this happen consistently on all your rides? I was not able to replicate this issue on our end. Please share the GPX file of the route and FIT file of the ride with us where you had this issue. You can share it in a ticket here: https://support.hammerhead.io/hc/en-us/requests/new

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  Alejandro González Delgado

  • July 23, 2024 13:56

  Hi, ok, I have already sent them. It happens to me in every route.

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  Christoph

  • July 24, 2024 05:14

  Same here.

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  Ali

  • July 29, 2024 07:40

  Hi Christoph, Please share the GPX file of the route and FIT file of the ride with us. Do let us know the exact or approx location where you had this issue. You can share it in a ticket here: https://support.hammerhead.io/hc/en-us/requests/new

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  Christoph

  • July 29, 2024 07:44

  This happens on every route and every time.

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  Oliver

  • August 03, 2024 18:13

  Happend here also. Just a regular ride, also follow POI

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  Hari Krishnan

  • August 06, 2024 09:30

  Dear riders, we have escalated this to the Product team and they acknowledged that they have to make certain improvements to this behaviour.
  
  In the mean time, we want to share a workaround with you. 
   
  If you spent most of your time on map page for your rides, we suggest you disable "switch to map" feature under the Profiles. When this feature is disabled, you wouldn't be facing issues with the zoom.
   
  Please see: Karoo OS - Switch To Map
   
   

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