Karoo 2 - iOS 18 bluetooth connection
I have updated my iPhone 15 Pro to iOS 18 and since then, I am not able to connect my phone to Karoo 2. I have tried many troubleshooting to turn the bluetooth on and off including reseting the Karoo 2 to factory setting and still have issues. I have found on Reddit that there are some other with the same issues on iOS 18 (final versions and beta versions). Any idea as to what can be done? Thanks
-
Hi Ben, we have shared it with our developers and they are working on getting this to work. The problem started with the iOS 18, as it works with iOS 17. There are known issues with the Bluetooth connectivity on iOS 18, as reported online by others on Apple forum: https://discussions.apple.com/thread/255765254?sortBy=rank
-
I was able to pair my iPhone 12 mini on ios18 by choosing android phone setup and using the companion app - which isn’t supposed to do anything for the Karoo 2. Pairing code generated, paired, receiving notifications as before. Scanning QR code didn’t work but pairng code appeared at the top of the screen. Companion app not running in the background, getting notifications.
Update - I tried selecting the iPhone in Add a new phone on the Karoo 2, then opened the companion app and was able to pair. Seems like the programmed code isn't working correctly around the Karoo 2 and defaulting to Karoo 3 setup, as a guess. Now I can see the Karoo 2 in my Bluetooth Connections on the iPhone and working as expected.
-
Same issue here. I have a Karoo 2 with latest firmware (from today - 10/3/24) and cannot pair with iPhone 16 Pro running latest version of iOS 18. Notifications were working on my old iPhone 14 Pro that had been running iOS 18 for the last few weeks (I was running and older iOS version when I made the initial pairing months/years ago - so it's probably an issue with the initial pairing in iOS 18).
Update - I tried downloading the Companion App on the iPhone; however, it does not work. When I try to use the Companion App to pair devices it says that it will only work with the "latest Karoo." I have the Karoo 2 (not Karoo 3), so this doesn't seem to be an option.
Please sign in to leave a comment.
Comments
46 comments