Connection issues notification on app

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jonas

• December 17, 2024 05:36

Hi!

I bought a Karoo 2. All Though the (android) app connects with the device I keep on getting this error on my app: Connection issue. Check your network connection.

So I can't for instance connect to Strava. For me this renders the Karoo pretty useless.

I've tried the following:

Turn of WiFi on phone and only 4G to connect to internet
Re-installed The app.

Any thought on how to solve this issue?

Many Thanks!

Jonas

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  Ivan Grozni

  • December 24, 2024 10:21

  Hi, I have exactly the same issue. Sent email to support, they pointed me to the Dashboard on the Hammerhead website. I guess if you're out and about and trying to create route on the App, you're out of luck. Given the cost of the latest Karoo device this is quite shocking. 

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  jonas

  • December 25, 2024 08:27

  Ivan, Do you by change have an OPPO brand phone as well?

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