Karoo Power Button Stuck Issue

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Dickran Kazandjian

• February 20, 2025 01:25

Hi all,

I'm a bit frustrated with the new Karoo power button issue. I know others have the issue also, basically the button gets stuck and send to reboot. You have to fingernail pull it out which is difficult without taking the unit off the mount. Hammerhead was attentive enough to address and send me new units but now I'm on my 3rd unit and started again after a few weeks. It hasn't been rain exposed and I ride road. The only thing I can think of is humidity is hi in Florida.

Anyway, I was thinking that a potential work around could be to disable the button and instead reprogram the bottom right one on long press like Karoo 2. Anyone know if this is possible, could this be a feature request? thanks in advance.

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  Juhan Lee

  • February 22, 2025 20:48

  Wd 40 works for this issue tho. I feel like the power button stucks there like every 2month? Definately manufacturing issue, but hey, wd 40 solves it.

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  Dickran Kazandjian

  • February 24, 2025 18:07

  Thanks. Sorry for being Naive, but are you serious or just joking? where would you spray that? in the button gaps?

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  Bhagyashree

  • February 26, 2025 15:21

  Hi Dickran, I have opened a ticket for your concern, and we will continue the discussion there to assist you further.

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  Marc Pontif

  • March 11, 2025 14:29

  I also have this problem on my Karoo 3. I've noticed that removing the cover from the power connector frees the power button a little and it behaves normally again, so when I put the cover back on I push it well to the left. This affects maybe a tenth of an inch, but it's enough to stop blocking the power button.

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  James Parker

  • March 30, 2025 19:00

  I have just been sent a replacement K3 to address the rattling side button issue (which it has addressed on the 4th attempt)  and I have noticed that the power connector cover doesn't push all the way in so it's flush and if you try to push it in it operates the power button. It's clearly catching like the above posters have said.

  Honestly these cases are truly awful.

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