Climber not trigering

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Marin Davies

• March 11, 2025 10:42
• Edited

Since the previous update i dont have the climber show when ridding.

even on trace i made again or when I'm just riding without folowing a trace.

i create the same road as on i use and nothing showed.

the climber is set on alwas on

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  Bhagyashree

  • March 12, 2025 08:14

  Hi Marin, I see that a ticket is already open for you, and Bijit is assisting you. No worries, Bijit will continue to help you.

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  Marin Davies

  • March 12, 2025 09:39

  I opened the post just before the ticket.
  Just wanted to see if the community had the same problem.

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  Javier A. Huertas

  • March 13, 2025 15:06

  I'm having the same issue. Just emailed support about it so they can have it on record. I've been testing it and issue is happening on free rides and uploaded routes as well. Even tested multiple times on the same climb (5.4%) and only triggered twice out of 5 attempts. Extremely inconsistent, or not working at all. I've mine set to All Climbs. 

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  Marin Davies

  • March 13, 2025 18:46

  Hi Javier if your karoo is in an other langage than english can you make a test for me please :
  
  - pass your karoo in english
  - start a route taht your sure you have a climb
  
  it worked for me i get back my climb on the route im sure i have a climb
  
  Why ?
  I dont know....

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