Companion App does not connect to Karoo2

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JR Swagers

• March 10, 2025 18:15

HelloHammerheads,

Trying to connect my Karoo2 with the Companion App on my phone and am unfortunately not successful, even having followed all your instructions online.

The phone does connect separately to the Karoo 2, everything works, however as stated not via the Companion App.

In the phone pairing on the Karoo 2, there is no QR-code.

What am I missing. Thank you kindly. JR

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  AO

  • March 11, 2025 10:25

  Hello JR,
  The companion app only works with the "New Karoo" (K3).

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  Mark Mingrone

  • March 19, 2025 21:30

  This is pure greed on Hammerheads end. Hammerhead better wake up before they start to lose more business. Loyalty has to be earned!

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  Tark Bunch

  • March 29, 2025 15:10

  Totally agree, the part that I hated about Karoo2 was no companion app. Hammerhead publishes the companion app with K3 in Nov 2024 but goes silent that it doesn’t work with k2 letting their customers think they are doing something wrong. So frustrated, I went back to Garmin!
  Finally I see it’s not me, it’s the companion app is only designed to work with K3!!!!

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