Battery drain

I did a ride today with a fully charged Hammerhead. The Battery was down to 75% after an hour. After a total of 3h30 it switched off. Half an hour of this was in pause mode. I have read other similar comments. Is this issue resolved or on the list of bugs? I updated to the newest software yesterday.
I also have GPS problems lately. I takes longer than usual until a signal is found. Could you put the GPS button back? This often helped, but now it's hidden somewhere in the settings? Why? on my android phone i can swipe to go to a second page of symbols so there is plenty of space

Hari Krishnan

November 27, 2019 14:21

Hi Alexander, we are extremely sorry for the inconvenience caused to you due to the battery drain. I am happy to look into this and help you to sort this out.

Could you please write to us at support@hammerhead.io with the FIT files of the relevant activities?

For the second issue, could you please perform a factory reset under the "Settings' App as it will clear the cache memory? Your feedback has already been forwarded to the software team.

Alexander Farwick

December 02, 2019 19:41

Hi Krishnan

Thank you for your reply. I have just sent the fit file to the support. I'll do a factory reset now (I usually do after each update), although the GPS problems got better.

Battery drain

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