How do I sign-in to my account on the Karoo unit?

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    Hari Krishnan

    Hi William,

    The period (.) will be available once you click on the arrow to the right side of the space bar in the keypad. Since your Hammerhead account is stored in the cloud, all the saved pages, data screens, Routes and Activities will be available once you login to your account.

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    Daryl Larkin

    I have tried countless times to sign in my account on the unit itself, but it keeps telling me my credentials are invalid. I typed in my email using the period, and unmasked the password to make sure it is correct. It keeps denying me.

     

    What else can I try?

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    Hari Krishnan

    Hi Daryl,

    Could you please try to reset the password from the Dashboard and check if the issue still persists with the new password? If yes, please write to us at support@hammerhead.io. We will be more than happy to look into this further and helps you to sort this out.

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