New Karoo...No WiFi and No Charging...

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Jorge Cela Yagüe

• January 07, 2020 19:01

Hi!

I´ve purchase my Karoo during the Christmas Holiday offer, and finally arrive at home but...it doesn´t work

It´s impossible to connect to any WiFi connection or even any mobile using tethering...and I´m unable to charge it...I try using USB ports, adapters, differents cables...and nothing works..

 

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  Alexander van den Dobbelsteen

  • January 08, 2020 11:20

  you should open a support ticket as this sounds like a abnormal situation, not being able to help via this Forum

  Hammerhead support will certainly help you out.

   

  Good luck, 
  Alexander

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  Hari Krishnan

  • January 08, 2020 14:13

  Hi Jorge,

  We are extremely sorry for the inconvenience caused to you. We have responded to your ticket and I request you to follow up there.

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