Di2 gears not resume after coffee break

Answered

Follow

Raffaele Scarantino

• January 25, 2020 13:57

Di2 field becomes blank and never resumed after a pause like coffee break.

During the break all sensors (except for Heart belt) go in stand-by.

Restarting the ride all sensors going up and are recognized and visualized except for Di2 

 

 

0

• 

  Hari Krishnan

  • January 28, 2020 08:46

  Sorry for the inconvenience caused to you. We are happy to look into this and help you with the best resolution. We have created a support ticket for this issue and I request you to follow-up there.

  0

  Comment actions Permalink
• 

  Alex Potsides

  • March 01, 2021 08:28

  I have a similar problem - if I use the pull-down menu during the ride and turn the sensors off and on again it will reconnect eventually but this is not something my Garmin ever had a problem with.

  0

  Comment actions Permalink

Please sign in to leave a comment.