Stuck on Update Available 585MB (Requires a Restart)

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John Talbert

• March 02, 2020 17:14

Build 1.115.742.3
persistent alert

System Update
Update Available
The latest system update is ready to be downloaded. Downloading over a mobile network may result in additional charges.
Requires a restart

Update Size: 585 MB

                                   DOWNLOAD

 

Karoo connected to home wifi. Recent Map update downloaded and installed fine. I can upload activities and download routes.
Free space looks sufficient: Storage shows 1.19GB, Offline maps shows 3.1GB used (of 9.1GB)

tried:

Click DOWNLOAD button (no progress line for downloading or other indicator of progress)

Rebooted 5x

Settings>System Update>Toggle auto download from on and tried Download

Tried 3 different wifi connections

 

1

• 

  Gerard van Rijn

  • March 02, 2020 17:44

  https://support.hammerhead.io/hc/en-us/requests/new

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  John Talbert

  • March 04, 2020 03:32

  Resolved resolved by using coffee shop WiFi.  There must be an issue with my home network.

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  Hari Krishnan

  • March 04, 2020 09:12

  Glad to hear that the issue has been resolved now. This happens mainly due to the fluctuations in the internet connection.

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