Calories and performance are gone !!!!!!

Answered

Follow

Julien

• April 05, 2020 15:02
• Edited

have been This product for over 4 months was satisfied about it.

i do still have my own Garmin 1030 which is working fine unfortunately I have to go back to Garmin which they listen to their customer.

karoo was working fine when I bought it at first calories speed ect.

i wanna bring something to your attention people the Karoo is not registering your new records. This feature I believe has been removed as well.

today I had 51km MTB with my Garmin and hammerhead my Garmin shows I’ve got 16 performance ( 16 time faster) but hammerhead didn’t shows this at all.

my Garmin shows I’ve burned 2200 calories but hammerhead shows 600 calories.

unfortunately the company is not listening to their customer which is the bad ever can a company do.

i am going to write article about the Karoo in mijn blog and let’s people knows about this.

a Garmin 1030 cost 390€ which included heart band and software which works with calories and speed performance. Hammerhead cost 400€ and if you want the calories you have to buy a watt meter to get his accurate which will be 1000€ and who knows what will happens in the future 

0

• Official comment

  

  Franklin Prince

  • April 07, 2020 14:06

  Hey Julian. Sorry for the trouble and confusion.

  On the Karoo, currently, the two fields Calories and Calorie Burn Rate are calculated from the Power data and not the Heart Rate data like Garmin. Our calculations are based on Training Peaks and we believe measuring these values from Power (watts) is more accurate than deriving them from Heart Rate (beats per minute).
  
  You can give this article a read to learn more about this: https://www.trainingpeaks.com/blog/how-accurate-is-that-calorie-reading/

  Comment actions Permalink
• 

  cedric mcmillan

  • April 23, 2020 00:48

  Please listen and create a HR based calories function for those without powermeters attached. We know it won't be as accurate, but this provides a boost to see the numbers when out riding. 

  0

  Comment actions Permalink
• 

  Cronan Lavelle

  • February 05, 2021 21:50

  Agreed with these posters. Not everyone has expensive power meters or need them. I
  just did my first ride with new Karoo 2 a 3 hour 1200m climb 55 km cycle. Tracked on both the Karoo 2 and polar watch. Calories burned on Karoo was 1200 calories. 2650 calories on my polar. 
  not acceptable really compared to the competition 

  fix it

  0

  Comment actions Permalink
• 

  Julien

  • February 05, 2021 21:57

  If they want to fix it, they could of done it already.

  My first post was 10 month ago, and there isn’t just me with this issue plenty of users.
  I have Karoo one home but i don’t use it at al.
  I am a happy owner of Garmin 1030 Plus.
  I’ll use the Karoo whenever they fix this.

  0

  Comment actions Permalink

Please sign in to leave a comment.