Will not update even after full rebot

Answered

Follow

Ronald Kukta

• April 19, 2020 22:48

Will not update even after full reboot

0

• 

  Hari Krishnan

  • April 21, 2020 17:59

  Sorry for the inconvenience caused to you. I can help you to sort this out. Just to clarify, are you facing issues to update the Karoo to the latest software version? If yes, could you please try to update the software using a mobile hotspot or a different Wi-Fi connection and see if the issue still persists?

  Please keep me posted on this here. In this way, we can take the next course of action to sort this out for you.

  1

  Comment actions Permalink
• 

  Ronald Kukta

  • April 21, 2020 18:57

  I tried to use the mobile hot spot and it said it was updating but it never did. Tried it many times ?

  0

  Comment actions Permalink
• 

  Hari Krishnan

  • April 22, 2020 18:20

  I have created a support ticket and I request you to follow-up there. This will be more convenient to troubleshoot the issue.

  0

  Comment actions Permalink
• 

  Ronald Kukta

  • April 22, 2020 23:45

  I am able to load offline maps. how many mb is the file ?

  0

  Comment actions Permalink
• 

  Ronald Kukta

  • April 23, 2020 23:00

  Now it is stuck on software update required and won't do anything else

  0

  Comment actions Permalink
• 

  Hari Krishnan

  • April 25, 2020 18:45

  Since we have already created the support ticket, could you please follow-up on the ticket? In this way, we can take the necessary actions to sort this issue for you.

  0

  Comment actions Permalink

Please sign in to leave a comment.