Incorrect Elevation Data

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Terry Nixon

• July 17, 2020 22:07

I have had this for a while now. The Karoo constantly under reports the the elevation gain in Strava when compared to others on our group ride. It can be as much as 500ft less than my fellow riders on a climb of 2000ft 

Any ideas?

 

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  Mark Myszkewicz

  • July 17, 2020 22:33

  I just got in the habit of clicking the "Fix elevation" button on Strava after each upload.

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  Hari Krishnan

  • July 18, 2020 10:41

  Hi,

  As Mark mentioned, clicking on "correct Elevation" will gives you more accuracy while analyzing it. The The reason for the discrepancy is due to the fact that the Karoo and other platforms use different algorithms/sources for the calculation out of the FIT files. The discrepancy will be prominent across platforms. 

  We also suggest you to calibrate the the Elevation manually on Karoo for better accuracy. If you still feel the discrepancy is due to an issue with the unit, please write to us at support@hammerhead.io with the FIT files of the affected activities and serial number of your karoo. This helps us to investigate the issue and see if there is anything abnormal.

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  Kevin Drugan

  • May 12, 2021 17:08

  Hi

  Can I add my voice to this? I have just finished planning a route on Ride with GPS. This shows elevation of 39,354m while Karoo dashboard shows elevation of 55,929m. That's 16,575m of difference. Seriously? That's ridiculous. 

  For what it's worth, I have planned almost the same route on Komoot and that came up with 36,110m. So, which

  is correct?

  My Karoo2 is correctly calibrated. Picture below:

   

  

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  Kevin Drugan

  • May 12, 2021 19:20

  Ok, thanks. 

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