Discount for the new K2 device - Trade-In

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Thomas Hartenstein

• August 25, 2020 10:14

I don´t find the trade-in offer a good deal for the early adopter.

I think if you sell the old device you get more money

... but please where is benefit for us who suffered with a late delivery for the K1 and the long time of progress to the actual functionality of the device ???

 

I hope you think about a real discount for us early adopter.

(... the black friday sale was an good idea to clear the stock - but not a fair tour to the early adopter)

 

I pre-ordered the new K2 device and hope for a second discount-offer for the people who want to hold their devices 

 

Kind regards

Thomas

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• Official comment

  

  Franklin Prince

  • August 25, 2020 10:37

  Hey Thomas,
  
  Sorry that you are not entirely happy with the Trade-in policy. We have thought a lot about this before we finalized the policy. A lot of our customers are planning to hold onto their Karoo units. It is completely your decision as it is a voluntary program.
  
  Unfortunately, we will not be able to provide any discount of sorts if you choose to keep your Karoo unit.

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  Ryleyinstl

  • August 25, 2020 12:02

  On the flip side, I was pleasantly surprised by the trade-in offer. I've enjoyed the K1 but once the K2 arrives it would just sit in a drawer. The trade in is a great idea.

  The K1 was a crowdsourced product. Delays happen, software is glitchy for a while. This is normal stuff. I figured the discount I got on the K1 by adopting early was my reward for putting up with some of that.

  I'm excited for the K2!

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  Gerard van Rijn

  • August 25, 2020 12:15

  Very satisfied with the offer! When you deduct the trade-in discount from the purchase price Karoo 2, you have a very decent price for a brand new and 2020 / 2021  device ! ╮(. ❛ ᴗ ❛.)╭

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  Doug Cowperthwaite

  • August 25, 2020 17:17

  Will the trade in be available for preorders in the second wave? Initial preorder is sold out.

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  Tim

  • August 25, 2020 17:50

  It would be nice to have the opportunity to compare K1 and K2. Information about the K2 is rather brief, and it is not completely clear how both devices differ. For example, I can't find information on screen resolution and dimensions of the K2. It would be informative to have a full feature list of both devices on one page. This would make deciding on wether or not to go for the trade in program a lot easier. Thank you!

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  Gerard van Rijn

  • August 25, 2020 22:13

  @Tim - scroll half way the next webpage .... https://www.hammerhead.io/products/karoo2-preorder

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  John Woo

  • August 26, 2020 03:30
  • Edited

  @ Franklin: I have separately preordered two K2s and plan to trade in my two K1s. The other is my wife’s. I assume that acceptable. Please confirm that the Garmin mount adapter is included and that the fit is just as secure. Most bikes now come with integrated bars/stems and splayd mounts for Garmin or Wahoo. Would have been better if Karoo adhered to one these standards rather than using an adapter.

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