Black display after turn off display and had minimal screenlight

Hi!

Did a long ride last weekend (500k/18h) to improve battery time i turn off display from time to time to save battery.
When I moved screen brightness slider to lowest (was still lightning up) and turn off screen and turn it on again screen brightness was lowest as possible (didn't not see anything on screen) almost turned device off when tried to fix it, then I see "power off/restart" window and tried to slide down top bar and slide brightness slider to higher and it fixed it.

Have had this issue several times. Both with automatic screen light and when i have slide it to lowes brightness.

Hari Krishnan

August 28, 2020 17:44

Hi Oskar, Few other users has reported this issue and the software team is investigating this issue. Are you able to reproduce this issue on your unit anytime or is this happening on and off? If the issue is easily reproducible, could you please share a short video showcasing the issue? This will immensely help the software team while developing the fix.

Please share a link to a video uploaded on photos.google.com or any other cloud services that you'd like to use.

Oskar Ågren

August 31, 2020 17:36

https://photos.app.goo.gl/ig2K9sLW5FktsUhKA

Hi, at the moment it happens all times I tries, and it happens all time if I activate adaptive brightness and turn off/on display.

Oskar

Black display after turn off display and had minimal screenlight

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