Average speed and mileage incorrect

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Charlie Goldie

• September 24, 2020 16:13

Is anyone else having issues with their karoo not recording average speed and mileage correctly since the last software update 1.151.894.3? I've raised a ticket and waiting for Hammerhead to provide a solution to the issue as my Karoo is no longer a useful training tool!

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  Kenneth Cuda

  • September 24, 2020 16:32

  Mine seams to be correct on both aspects.

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  Charlie Goldie

  • September 24, 2020 16:41

  I lost 10 miles off a 108 mile ride and 1.5mph off my average speed, I was riding with others using Garmins and wahoo's and they were recording correctly, I had to use Strava to correct the data.

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  Abhishek Anand

  • September 24, 2020 17:18

  Hey Charlie. Sorry to hear about the issue with the data recording. I have looked into your ticket and have requested you for the FIT file. Please share it so that we can look into your issue.

  I request your follow up with the ticket.

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  Charlie Goldie

  • September 24, 2020 18:36

  Hi Abhishek,

  Can I roll back to the previous software version? As previously mentioned I can no longer use my Karoo.

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  Vito Squarciafico

  • April 21, 2021 15:04

  Did a 26 mile ride last night with a group and my average speed was one mile faster (18.7 vs. 19.7).  the other all have Gamins.

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