Change route during active ride
Answered
Changing the route is quite difficult since the update that removed light theme (which I still miss very much). Anyway, to switch the route you need to stop, pause the ride, and then finally you are allowed to choose another route. But it is cumbersome when you are riding with friends or bikepacking and have long route splitted into several shorter ones because Karoo lags when navigating long routes (> 400 km).
Changing the route during active ride was possible before the big update. Is there any chance that you will bring back this feature?
Kind regards
Łukasz
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Hi Lukasz, Sorry for the negative experience you had with the recent changes and I appreciate you sharing your feedback and experience. As per the new flow, in order to add, remove, or change the route, you need to Pause the ride.
Please see: https://support.hammerhead.io/hc/en-us/articles/360035866554-Editing-an-ongoing-ride?source=search
Your feedback is enormously valuable to us and we always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our Product team.
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