New unit, updates done - Elevation all over the place

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Mark Lyford

• September 27, 2020 15:52

My replacemnet Karoo arrived this week. Updates done of course. But Elevation is all over the place - today it ranged from 200m to -110m below sea level. At one point I was going up a pretty steep hill >10%  - Karoo was showing -24% gradient at -110m elevation. 

https://dashboard.hammerhead.io/activities/2456.activity.491a0dd9-3b18-4800-aa31-01e39487d7f7

Any ideas for a fix?

 

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  Abhishek Anand

  • September 27, 2020 17:49

  Hi Mark. Sorry to hear that you are facing issues with the incorrect elevation readings. I can help you with this.

  I have created a support ticket requesting to share the FIT file of the ride. I request your follow-up there.

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  Mark Lyford

  • October 03, 2020 15:39

  Any news on this - 

  • swicthed Karoo on this morning - Elevation was -223m 
  • pressed calibrate now - began counting upwards to about -50m
  • performed manual elevation entry - 42m (my location is 42m above sea level according to OS Map)
  • Immediately it began ticking down and settled around 10m
  • half hour later the elevation was reading 221m

  I am very worried about the barometric sensor as the bike had not moved! 

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  Mark Lyford

  • October 04, 2020 10:56

  This morning when i switch unit on it is reading -55m

  A few minutes later 11m 

  Now it's heading down again -1,-4,-6,-8,-12, How low is it going to go this time! -25, 

  Pressed auto calibrate now - adjusted to 20m now it is plunging down again!  -5, -10 SHOCKING

  Input manual correct elevation of 42m and it immediatley goes downhill .... 25m as I type 20 now 

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