Last update feedback
Answered
Hello support,
a short feedback about the last update, after some rides:
- The crash problem with some routes is now fixed.. thanks!
- Idk if there are problems with komoot sync: 6 on 10 routes was imported and rides aren't saved there.
- the E button is for the lap, but in the map screen it zoom out the view but it don't save the lap.
- Thank you also for the new quick action menu. To be honest I loved the old "on screen" menu, and the C/D combination is not to easy to press... But now is easy and fast to set the "back to home". Could you add also the "back to start" ?
- the "in banner" is small and black on red, so not easy to see...
- .. and PLEASE, turn back the route color to red: yellow is impossible to see under the sun!
- There is another problem under the sun: it's not easy to distinguish the lock/unlock map status on the bottom left corner: maybe you could add a cross ( X ) in the unlock status.
- In the dashboard, I think the "connect your accounts" banner is only a waste of space when a user already set the accounts. You could show it only if a user don't have set any account.
As always, thank you all for your great work. greets
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Totally agree regarding the route colour, perhaps HH should of created a poll on this before changing such a critical element. I am hoping HH introduce customization to the route colour or revert it back to red before my Karoo 2 gets delivered otherwise I will have an expensive paperweight! I will probably keep it boxed and sell on ebay if it's looking like HH are not going to react to feedback on the matter.
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Hi Piergiorgio.
Thank you for sharing your input and this is really helpful while sharing the report with the Product team on a monthly basis.
With regards to syncing the routes with Komoot, you can sync the routes from Komoot now. However, the latest 50 routes will show up on the dashboard. I am not sure if you still have issues syncing the routes. If yes, please write to us at support@hammerehad.io. We will certainly resolve your issue.
We’ve cased the route line in black, widened it, and further angled the chevrons to ensure it is clear against the map with any background, at any brightness, in direct sunlight. We are working on an extensive project on mapping and Routes and we are sure this will be improved incrementally towards the shipment of Karoo 2.
Your feedback is enormously valuable to us and we always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our Product team.
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@François: I am not sure if you have performed the hard reset on your Karoo and still experience the crashing issue. Could you please confirm this?It would be great if you can reproduce the issue and share a video with us? This will help us isolate and investigate the issue. Please share the video at support@hammerhead.io.
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