Anyone else experiencing issues with rides syncing to Strava and Komoot today (1 June)?

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Frank Fiorentino

• June 01, 2025 16:24

Rides all synced r8ne yesterday but today that is not the case.

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  Jonas Rupprecht

  • June 01, 2025 16:58
  • Edited

  Same here. Doesnt sync anything.

  Says Client error everytime...

  I see the activity in the Hammhead Dashboard and when i try to open the activity, it says "Cannot load activity".

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  Thomas Gruber

  • June 01, 2025 17:06

  I synchronised my ride an hour ago without any problems. I did the synchronisation via the Dashboard website.

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  Frank Fiorentino

  • June 01, 2025 17:11

  My ride synced to XERT, SRAM AXS, and RideWithGPS. Nothing happening with Strava or Komoot. I ride with my AWU as a backup and was able to sync the ride to Strava using RunGap.

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  Jonas Rupprecht

  • June 01, 2025 17:26

  I deleted an old ride on komoot and tryed to sync it again from the Karoo - same error "Komoot client error"

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  Thomas Gruber

  • June 01, 2025 18:05

  Just out of curiosity, a minute ago I uploaded two rides to Strava and Komoot that I hadn't previously uploaded via Hammerhead (one via the dashboard and one via the app) and it worked quickly and without any issues for me. Strange.

   

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  Jonas Rupprecht

  • June 02, 2025 16:28

  It synced without problems today

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