Startup problems after map update

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Frans Fripont

• July 01, 2025 14:42

My Karoo 3 doesn't start anymore after a map update. You see the startup icon on the screen for several seconds everytime, it disappears and comes back. Hard reset doesn't work... What can I do?

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  Frans Fripont

  • July 01, 2025 15:22

  Problem solved. Startup button got stucked...

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  Akhil

  • July 02, 2025 11:20

  Hi Frans,

  Thanks for posting! Sorry to hear that you had startup issues on your Karoo! I would recommend cleaning the Karoo by following the steps in the device care guide: https://support.hammerhead.io/hc/en-us/articles/25812696269211-Karoo-Device-Care-and-Cleaning-Guide. Cleaning the Karoo would remove any dust or dirt that could be stuck behind the button. 

  If the power button continues to get jammed in the shell, then please drop a ticket to us at support@hammerhead.io, and we will be happy to help you out further. 

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