Unable to start Karo 3

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Max Hesse

• October 08, 2025 21:18

I am not able to start my unit. Few minutes ago I uploaded the Komoot file for tomorrow, everything was finne. Battery was at 60%. Now I’m not able to turn on my device? What should I do? Is there any other way besides the normal power button? Same issue when it’s plugged to the USB Charger

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  muhammad ahmad

  • October 09, 2025 15:15

  I wanna suggest you to hold the power button for a good 15–20 seconds  longer than you’d expect until it finally woke up. If that doesn’t work, plug it into your charger and try again after a few minutes. It’s like giving it a strong cup of coffee. Once it reboots, it usually behaves like nothing ever happened!

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  Akhil

  • October 10, 2025 13:53

  Hey Max,

  If your Karoo isn’t powering on, try the following steps:

  Plug it into a regular (non–fast-charging) USB charger using the supplied USB-C cable and leave it connected for at least 30–40 minutes. If the battery was fully drained, it can take a while before it shows signs of life again.

  If the device still doesn’t respond, try charging from a computer USB port or a charger rated between 1.2A and 2.5A, as fast chargers may not wake a deeply discharged unit.

  If none of these steps help, please reach out to our support team directly with your device’s serial number and we’ll take a closer look and guide you further.

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  Felix Pruemmer

  • October 21, 2025 19:44

  exactly same thing here. the suggested means did not work. support is looking into this now.

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  Cyril Khalfi

  • October 30, 2025 17:11

  Hello,

   

  My karoo 3 experiencing same issue, unable to start.

  .  I tried both way as akhil recommend it, but didn't work 

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