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    Joe Higgins

    My Karoo 3 isn’t even a year old and I have really liked it this far with no issues but this morning it would not turn on. I have seen they can have issues with the power button sticking but this doesn’t seem to be the problem. It was working fine yesterday and it still had about 60% charge remaining but setting off on my ride this morning and the head unit wouldn’t turn on. Once I got back I put it on charge and it shows no sign of life at all even when trying several different leads. Very disappointing as I’m on a cycling holiday in Mallorca with routes saved that I wanted to do but now don’t have a bike computer to help me navigate the island.

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    Aishwarya

    Hi Joe,
    Thank you for contacting us. I see that you already have a ticket open on our end, and I’ll be assisting you further with this.

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